About Sean & Lisa

Two careers. One mission. Protecting the families and businesses of Orange County with the depth of experience and personal attention they deserve.

Our Story

Where Expertise Meets Personal Service

Arens Insurance Services was founded on a simple observation: most people don't have an insurance advisor — they have a salesperson. There's a real difference. An advisor gets to know your situation, asks the questions that matter, and recommends what actually fits. A salesperson sells what's convenient.

Sean and Lisa Arens built this agency to be the former. After decades in the industry, Lisa brings the kind of experience that makes the difference when a claim needs to be filed or a confusing policy needs plain-English translation. Sean brings operational precision and sales leadership — the systems behind the service.

Together, they've created an agency that's small enough to know every client's name and experienced enough to handle any coverage situation. Based in Huntington Beach, serving Orange County and beyond.

Founded
April 2019

Arens Insurance Services LLC established in California

35+
Years of Customer Service Experience

Lisa's career spans retail, travel, and insurance

4,000+
Businesses Served

Sean's work in voluntary benefits covered government and local OC businesses

CA Natives
Community Rooted

Active in The Huntington Beach Host Lions Club

Lisa Arens
Lisa Arens
Co-Founder & Insurance Advisor

Lisa Arens has spent more than 35 years in customer service — from her career as a travel agent to her work as an independent insurance advisor. She's seen nearly every situation a client can face, and she brings a relationship-first approach to every conversation.

When she transitioned from travel into insurance, she brought that same philosophy with her: understand what each person actually needs before recommending anything.

"Having a career that combines my professional knowledge with communicating socially with people is a huge plus to me," Lisa says. That's not marketing copy — it's how she's operated for three decades.

Lisa's Background

35 Years of Customer Service Excellence

Lisa's career is the foundation of Arens Insurance Services. With over 30 years in the travel industry followed by her transition to insurance, she brings an unusually complete picture of what great client service looks like — and how to match people with the right solutions.

Early Career

Travel Industry Professional

Spent over 30 years as a travel agent, developing the client-first approach and attention to detail she still uses today. That career built a foundation of customer service excellence.

2015

Transition to Insurance

Brought her decades of customer service experience into insurance, joining Aflac and discovering a deeper way to serve clients during life's most critical moments.

Huntington Beach

Orange County Market

A California native who grew up in Anaheim and has called Huntington Beach home for nearly 30 years, Lisa built her client base across Orange County specializing in supplemental and voluntary benefits.

2019 — Present

Co-Founded Arens Insurance Services

Joined Sean to build a family-owned agency with the depth to handle complex situations and the personal service of a boutique practice.

Sean Arens
Sean Arens
Co-Founder & Agency Owner

Sean Arens has an unusual background for an insurance professional: before entering the industry, he spent years in aerospace manufacturing as a Production Manager at Zodiac Aerospace — a business where precision isn't optional and failure has real consequences.

He took that operational discipline into insurance, spending over a decade with Aflac (including as a District Sales Coordinator) and later as VP of Sales at Opportunity Insurance Agency before committing fully to Arens Insurance Services in 2025.

"This is how we provide for our family, while protecting yours." That's Sean's philosophy in one sentence — and it drives how he works with every client and employer partner.

Sean's Background

Aerospace Precision, Applied to Insurance

What makes Sean unusual in the insurance world isn't just his sales leadership experience — it's the 5 years he spent before insurance, at Zodiac Aerospace, turning around a production line that was failing by nearly every measure.

That experience shapes how he approaches client work: systematically, with accountability for results, and with a focus on making things that work well, consistently.

Aerospace Results (2007–2012)

<40% → 99%
On-time delivery

Achieved in nine months

30%
Cycle time reduction

Via lean manufacturing

>50%
Rejection rate drop

In five months

"A"
Customer rating

Maintained >95% delivery/quality

2007–2012

Production Manager — Zodiac Aerospace

Led operational turnaround in precision aerospace manufacturing. Developed the systems-thinking and accountability mindset he uses today.

2013–Present

Aflac Agent & District Sales Coordinator

Built a practice in Orange County and later coordinated district sales performance across multiple agents.

2021–2024

VP of Sales — Opportunity Insurance Agency

Led group health sales division at a separate agency while continuing to build Arens Insurance Services alongside Lisa.

2025 — Present

Fully Committed to Arens Insurance Services

Left the VP role to focus entirely on building the family agency with Lisa. This is the full version of what they've been building since 2019.

How We Work

Our Commitments to Clients

Honest Recommendations

We tell you what's right for your situation — even when it's not the most expensive option.

Direct Access

You call us — not a call center. Sean and Lisa pick up and know your file.

We're Here at Claim Time

The relationship doesn't end when you sign up. We help you understand and navigate the claims process.

Community First

Active in The Huntington Beach Host Lions Club. We're neighbors, not vendors.

Get to Know Us

Start a Conversation

The best way to understand what we can do for you is a quick call. No commitment, no pressure — just Sean or Lisa, and whatever questions you have.

Schedule Consultation (714) 798-3067